Shipping policy

Effective date: October 5th 2026

Production and fulfillment
Our apparel is produced to order and fulfilled by Printful. Production time is separate from shipping time. Products may be made and dispatched from different facilities depending on availability, destination and fulfillment arrangements. We do not promise that every order is manufactured or shipped within the United States.

Destinations and charges
We ship to the United States. Restrictions for particular products or addresses are shown before purchase. Available shipping methods and shipping charges are displayed at checkout. Review your delivery address and the total before placing an order.

Production and delivery estimates
Most standard printed and embroidered apparel is produced within an estimated 2–5 business days after the order is submitted to Printful for fulfillment. The order date is not counted as a production business day. Production and shipping are separate stages.

For standard domestic US shipments, Printful publishes an estimated shipping time of 3–4 business days after fulfillment. Combining this with typical 2–5-business-day production gives an estimated total of 5–9 business days from submission for fulfillment. This general range applies to eligible domestic standard shipments; orders fulfilled internationally or using another service can have different estimates.

For standard international shipments from Printful's US, Canadian or European facilities, Printful publishes an estimated shipping time of 5–20 business days after fulfillment. With typical 2–5-business-day production, the estimated total is 7–25 business days from submission for fulfillment. This range applies only to international destinations we support and does not describe every locally fulfilled overseas order. 

Where express shipping is offered at checkout for an eligible product and destination, Printful publishes an estimated shipping time of 1–3 business days after fulfillment. With typical production, the estimated total is 3–8 business days from submission for fulfillment. Express shipping does not shorten production time. Carrier-calculated services may have different estimates shown before purchase.

Some products require longer production. Partner-produced all-over synthetic apparel and footwear may take 3–7 business days to produce. Knitwear may take 7–12 business days from January through October and 9–16 business days in November and December, before shipping time is added. Where these products are offered, use the product-specific production and delivery estimate displayed before purchase rather than the general totals above.

Business days exclude weekends and relevant public holidays. Fulfillment location, product availability, destination and shipping service can affect the estimate. Any specific estimate displayed for your order before purchase takes precedence over a general estimate in this policy. If an estimate changes after purchase, we will communicate the change and follow the delay and cancellation process below; updated supplier estimates do not remove your existing rights.

These are estimates rather than guaranteed arrival dates unless we expressly agree otherwise. We use estimates supported by our fulfillment arrangements. Delays do not remove any cancellation, refund or other rights provided by law.

Shipping delays
If we cannot ship within the stated timeframe, or within the timeframe required by applicable law where none is stated, we will notify you, provide an updated estimate where available, and offer the required opportunity to agree to the delay or cancel for a prompt refund. Where affirmative consent is required, we will request it; if consent is not obtained, we will cancel and refund the unshipped merchandise as required. A general statement about possible delays does not replace this process.

Tracking and separate packages
When tracking is available, we send shipping details using the contact information supplied at checkout. Tracking may take time to update after dispatch. Items may arrive in separate packages and on different days. We do not charge additional shipping beyond the amount disclosed and agreed at checkout simply because we split a shipment.

International orders
For international destinations, customs clearance may affect delivery times. Any import duties or taxes collected at checkout will be shown there. Where the recipient may need to pay additional import charges, we will disclose that before purchase as required. Contact us before ordering if the charges are unclear. Any cancellation or refund following refusal of a parcel will be assessed under the circumstances and applicable law; there is no automatic forfeiture of all payments.

Incorrect addresses and delivery problems
Check your delivery address before ordering. Contact team@freemorrow.com immediately if it needs correction; changes may not be possible after production or dispatch. Additional reshipment charges caused by customer-supplied address errors will be disclosed before you agree to reshipment, where legally permitted. We bear costs required to correct errors by us or our fulfillment partner.

Contact
team@freemorrow.com
Not For Sale, trading as Freemorrow
1930 Village Center Cir, Las Vegas, NV 89134, United States

Do not use this address for product returns without our instructions.